Cuyahoga County nursing home profile
FRANKLIN PLAZA EXTENDED CARE
CMS public datasets and CMS inspection records. Measurements are attributed to source files. Nothing here is medical, legal or financial advice.
Where these numbers come from, and what they cannot tell you
Public CMS nursing home and provider datasets, CMS inspection records, and provider-family source captures. These are historical measurements and official-source excerpts, not medical advice, not quality recommendations, not proof of plan network status, and not a check on what any Medicare plan covers. Resting Sycamore is not Medicare.gov and is not endorsed by any government agency.
What does CMS report about FRANKLIN PLAZA EXTENDED CARE at a glance?
The basics, current CMS ratings, and attributed flags in one place.
identity
FRANKLIN PLAZA EXTENDED CARE
3600 FRANKLIN BOULEVARD, CLEVELAND, OH 44113 · 2166511600
178 certified beds · For profit - Corporation · Medicare and Medicaid certified
178 certified beds · For profit - Corporation · Medicare and Medicaid certified
CMS star ratings with state percentile
tick = OH median. Ratings are assigned by CMS.
signal chips
Abuse indicator NoSpecial Focus Facility NoSFF candidate list NoDays with no RN on site 0%Nursing turnover 48.7% vs OH 48.7%Fines, 3 yr $0trajectory and survey clock
8 QUARTER TREND
Not enough history in available CMS data snapshotCurrent CMS overall rating: 2
LAST INSPECTED
2025-09-022025-09-02. 330 days before the CMS release date.
Attribution. Adverse signals on this page are CMS-attributed measurements from public source snapshots, not Resting Sycamore conclusions.
What stands out in the CMS data for FRANKLIN PLAZA EXTENDED CARE?
A short, field-derived read of the measures surfaced on this page.
Quick read
FRANKLIN PLAZA EXTENDED CARE is a 178 bed For profit - Corporation nursing facility in CLEVELAND, OH. CMS recorded no fines and no payment denials for this facility in the last three years. Weekend staffing ran about 16.9% below weekday staffing. 3 deficiencies cited at the 2025-09-02 inspection had also been cited at the previous inspection, which indicates the corrections did not hold. Long stay antipsychotic medication use was 14.6%, against 8.8% statewide. Some residents have a diagnosis that calls for these medications, so this is a question to ask rather than a conclusion. If you are considering this facility, the tour questions below were selected from these specific findings.
How does staffing look in the CMS payroll data?
Daily payroll data supports the staffing, weekend and temporary-staff measurements.
care minutes per resident per day, by role
Case-mix adjusted CMS values. Raw total nursing HPRD: 3.56.
weekend gap, derived from PBJ daily rows
Mon
3.81
Tue
3.69
Wed
3.77
Thu
3.73
Fri
3.72
Sat
3.12
Sun
3.1
Weekday 3.75 hrs · Weekend 3.11 hrs · 16.9% lower on weekends
stability and coverage
| Measure | Here | OH |
|---|---|---|
| Total nursing turnover | 48.7% | 48.7% |
| RN turnover | 31.8% | not benchmarked |
| Administrators departed, 12 mo | 0 | not benchmarked |
| Hours from temporary staff | 5.1% | 4.6% |
| Days with no RN on site | 0% | not benchmarked |
state staffing standard
OH standard shown for context: 2.5 direct-care HPRD · Ohio nursing home staffing standard, 2.5 direct-care HPRD, as referenced in the RSA facility standards baseline. CMS total nursing HPRD and the state direct-care standard are not identical calculations.
What did recent inspections cite, and is official narrative available?
CMS Health Deficiencies rows stay the citation spine. CMS Form 2567 inspection content is shown for this facility's cited F-tags and survey dates.
CMS scope and severity
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G 1
H
I
No harm, potential
D 13
E 7
F 1
Minimal harm
A
B
C
Shaded cells were cited in the latest survey cycle. Down and right is more serious.
Deficiency trend
Health deficiencies by cycle: 22, then 9, then 7. Latest survey date: 2025-09-02.
Repeat citations
| Tag | Plain English | Previous | Latest | Sev |
|---|---|---|---|---|
| F0690 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. | prior cycle | latest cycle | D |
| F0812 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. | prior cycle | latest cycle | E |
| F0880 | Provide and implement an infection prevention and control program. | prior cycle | latest cycle | D |
CMS data shows 3 repeat deficiency tags between the latest two cycles.
Recent citations
| Date | Tag | Category | Sev | Found how | Corrected |
|---|---|---|---|---|---|
| 2025-09-02 | F0578 | Resident Rights Deficiencies | D | standard | 2025-10-24 |
| 2025-09-02 | F0584 | Resident Rights Deficiencies | E | complaint | 2025-10-24 |
| 2025-09-02 | F0604 | Resident protection deficiencies | D | standard | 2025-10-24 |
| 2025-09-02 | F0641 | Resident Assessment and Care Planning Deficiencies | D | standard | 2025-10-24 |
| 2025-09-02 | F0657 | Resident Assessment and Care Planning Deficiencies | D | standard | 2025-10-24 |
| 2025-09-02 | F0690 | Quality of Life and Care Deficiencies | D | complaint | 2025-10-24 |
| 2025-09-02 | F0699 | Quality of Life and Care Deficiencies | D | standard | 2025-10-24 |
| 2025-09-02 | F0745 | Quality of Life and Care Deficiencies | D | complaint | 2025-10-24 |
| 2025-09-02 | F0812 | Nutrition and Dietary Deficiencies | F | complaint | 2025-10-24 |
| 2025-09-02 | F0921 | Environmental Deficiencies | E | complaint | 2025-10-24 |
Official CMS inspection narrative
F0578 · 2025-09-02 · severity D
Official inspection narrative not available for this citation.
F0584 · 2025-09-02 · severity E
Official inspection narrative not available for this citation.
F0604 · 2025-09-02 · severity D
Official inspection narrative not available for this citation.
F0641 · 2025-09-02 · severity D
Official inspection narrative not available for this citation.
F0657 · 2025-09-02 · severity D
Official inspection narrative not available for this citation.
F0690 · 2025-09-02 · severity D
Official inspection narrative not available for this citation.
F0699 · 2025-09-02 · severity D
Official inspection narrative not available for this citation.
F0745 · 2025-09-02 · severity D
Official inspection narrative not available for this citation.
F0812 · 2025-09-02 · severity F
Official inspection narrative not available for this citation.
F0921 · 2025-09-02 · severity E
Official inspection narrative not available for this citation.
CMS Form 2567 inspection report text
This section preserves official CMS inspection text matched to this facility from the current provider page source.
Inspection Report: 2025-09-02 This report is the official CMS Statement of Deficiencies (Form 2567) filed after the most recent health inspection. Each 15 is a federal standard the facility failed to meet. Read the full inspection report Survey: 2025-10-22 | Tag F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Severity: D Respond appropriately to all alleged violations. --- Survey: 2025-07-10 | Tag F0803 | Nutrition and Dietary Deficiencies | Severity: E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. --- Survey: 2025-07-10 | Tag F0804 | Nutrition and Dietary Deficiencies | Severity: D Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. --- Survey: 2025-07-10 | Tag F0880 | Infection Control Deficiencies | Severity: D Provide and implement an infection prevention and control program. --- Survey: 2025-07-10 | Tag F0926 | Environmental Deficiencies | Severity: D Have policies on smoking. --- Survey: 2025-09-02 | Tag F0578 | Resident Rights Deficiencies | Severity: D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. --- Survey: 2025-09-02 | Tag F0604 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Severity: D Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. --- Survey: 2025-09-02 | Tag F0641 | Resident Assessment and Care Planning Deficiencies | Severity: D Ensure each resident receives an accurate assessment. --- Survey: 2025-09-02 | Tag F0657 | Resident Assessment and Care Planning Deficiencies | Severity: D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. --- Survey: 2025-09-02 | Tag F0699 | Quality of Life and Care Deficiencies | Severity: D Provide care or services that was trauma informed and/or culturally competent. --- Survey: 2025-09-02 | Tag F0584 | Resident Rights Deficiencies | Severity: E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. --- Survey: 2025-09-02 | Tag F0690 | Quality of Life and Care Deficiencies | Severity: D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. --- Survey: 2025-09-02 | Tag F0745 | Quality of Life and Care Deficiencies | Severity: D Provide medically-related social services to help each resident achieve the highest possible quality of life. --- Survey: 2025-09-02 | Tag F0812 | Nutrition and Dietary Deficiencies | Severity: F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. --- Survey: 2025-09-02 | Tag F0921 | Environmental Deficiencies | Severity: E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. --- Survey: 2024-11-06 | Tag F0690 | Quality of Life and Care Deficiencies | Severity: D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. --- Survey: 2024-11-06 | Tag F0693 | Quality of Life and Care Deficiencies | Severity: D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. --- Survey: 2024-11-06 | Tag F0695 | Quality of Life and Care Deficiencies | Severity: D Provide safe and appropriate respiratory care for a resident when needed. --- Survey: 2024-11-06 | Tag F0726 | Nursing and Physician Services Deficiencies | Severity: D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. --- Survey: 2024-11-06 | Tag F0880 | Infection Control Deficiencies | Severity: D Provide and implement an infection prevention and control program. --- Survey: 2024-06-04 | Tag F0814 | Nutrition and Dietary Deficiencies | Severity: F Dispose of garbage and refuse properly. --- Survey: 2022-08-02 | Tag F0558 | Resident Rights Deficiencies | Severity: D Reasonably accommodate the needs and preferences of each resident. --- Survey: 2022-08-02 | Tag F0695 | Quality of Life and Care Deficiencies | Severity: D Provide safe and appropriate respiratory care for a resident when needed. --- Survey: 2022-08-02 | Tag F0761 | Pharmacy Service Deficiencies | Severity: D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. --- Survey: 2022-08-02 | Tag F0812 | Nutrition and Dietary Deficiencies | Severity: D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. --- Survey: 2023-04-05 | Tag F0688 | Quality of Life and Care Deficiencies | Severity: D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. --- Survey: 2023-04-05 | Tag F0713 | Nursing and Physician Services Deficiencies | Severity: D Provide or arrange emergency care by a doctor 24 hours a day. --- Survey: 2023-04-05 | Tag F0919 | Environmental Deficiencies | Severity: D Make sure that a working call system is available in each resident's bathroom and bathing area. --- Survey: 2019-06-06 | Tag F0578 | Resident Rights Deficiencies | Severity: D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. --- Survey: 2019-06-06 | Tag F0689 | Quality of Life and Care Deficiencies | Severity: D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. --- Survey: 2019-06-06 | Tag F0761 | Pharmacy Service Deficiencies | Severity: E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. --- Survey: 2019-06-06 | Tag F0812 | Nutrition and Dietary Deficiencies | Severity: F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. --- Survey: 2019-06-06 | Tag F0814 | Nutrition and Dietary Deficiencies | Severity: C Dispose of garbage and refuse properly. --- Survey: 2019-06-06 | Tag F0880 | Infection Control Deficiencies | Severity: F Provide and implement an infection prevention and control program. Source: U.S. Centers for Medicare & Medicaid Services. Data reflects the most recent available inspection.
Source rule. Official inspection text is quoted verbatim only when an official CMS Form 2567 source matches the CMS citation row. Citations without a matching official narrative remain labeled as not available.
A licensed agent — not a call center
Check whether your doctors and drugs fit before you enroll
Peter Abilla, Licensed Medicare Insurance Sales Agent, NPN 22265186. Licensed in Alabama, California, Ohio, Pennsylvania, Texas, Utah, New Jersey, New York, North Carolina, Michigan, and Illinois. You reach the same person every call — no transfer queue.
Who does CMS report as owning or operating this facility?
Ownership data is shown as CMS-reported structure. Low-confidence chain claims are suppressed.
chain rollup, CMS-corroborated
This facility is one of 10 nursing homes in the CMS chain field for LEGACY HEALTH SERVICES.
CHAIN AVG STARS
3.3CHAIN AVG TURNOVER
54.9%CHAIN FINES
$8,171BELOW 3 STARS
3ownership structure
| Owner | Type | Role | % | Since |
|---|---|---|---|---|
| OH 10 HOLDCO LLC | organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | not reported |
| CC OH10 OPCO LLC | organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not reported | — |
| CHAVOS221 HOLDINGS LLC | organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not reported | — |
| CHAVOS221 IRRV TR | organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not reported | — |
| LIONSVIEW OPCO NR LLC | organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not reported | — |
| LIONSVIEW SC LLC | organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not reported | — |
| LIVING26 HOLDINGS LLC | organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not reported | — |
| LIVING26 IRRV TR | organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not reported | — |
| SAPPHIRE143 HOLDINGS LLC | organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not reported | — |
| SAPPHIRE143 IRRV TR | organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not reported | — |
Ownership change on record: none reported. Correlation claims are not made.
sibling facilities, internal linking
| Other homes, same owner | State | Stars | Turnover | Fines 3 yr |
|---|---|---|---|---|
| HILLSIDE PLAZA | OH | 3 | 66% | $0 |
| PLEASANTVIEW CARE CENTER | OH | 5 | 61.4% | $0 |
Ownership information is self-reported to CMS. Entity-resolution confidence for this page: high. No chain averages are emitted at low confidence.
What questions should you bring on a facility tour?
Use these as practical questions for a facility tour or follow-up call.
selected from this building's own data
| Because the data shows | Ask them |
|---|---|
| 3 deficiencies were cited at two or more inspections in a row | “What specifically changed after the last inspection, and may I see the plan of correction?” |
| Long stay antipsychotic use is 14.6% against 8.8% statewide | “How do you handle dementia related agitation before reaching for medication, and who reviews those prescriptions?” |
| Weekend staffing runs 16.9% below weekday staffing | “Who is on the floor on a Saturday night, and how many residents does each aide cover then?” |
| Infection prevention and control was cited at consecutive inspections | “Who runs your infection prevention program, and what changed after the most recent citation?” |
| This facility is one of 10 run by the same owner group | “Who makes staffing and budget decisions for this building, the administrator here or the corporate office?” |
| Always worth asking on a facility tour | “How many residents is one aide responsible for on days, evenings and nights?” |
Download the printable checklistEmail me a copyAdd my own questions
Which nearby facilities are reasonable alternatives to compare?
This facility stays first, followed by nearby facilities in the current verified provider page set.
sortable, this facility pinned row 1
| Facility | Miles | Stars | RN min | Turnover | Went home | Readmit | Fines 3yr |
|---|---|---|---|---|---|---|---|
| FRANKLIN PLAZA EXTENDED CARE (this one) | 0 | 2 | 33 | 48.7% | Not reported | — | $0 |
| ALGART HEALTH CARE | 0.7 | 5 | 29 | 41.3% | Not reported | — | $0 |
| ELIZA JENNINGS HOME | 0.7 | 4 | 37 | 60.5% | Not reported | — | $0 |
| ST AUGUSTINE MANOR | 0.7 | 5 | 46 | Not reported | — | — | $0 |
| CITYVIEW HEALTHCARE AND REHABILITATION | 3.7 | 2 | 21 | 48.4% | Not reported | — | $193,120 |
| SINGLETON HEALTH CARE CENTER | 4.5 | 4 | 25 | 39.6% | Not reported | — | $0 |
| WESTPARK HEALTHCARE CAMPUS | 5.8 | 5 | 3 | 48.9% | Not reported | — | $0 |
Where did this provider data come from, and how can it be corrected?
every dataset, dated
| Dataset | Released | Cadence |
|---|---|---|
| Nursing Home Chain Performance Measures Jun 2026 | 2026-07-15 | periodic |
| Fire Safety Deficiencies | 2026-07-29 | monthly |
| SNF Cost Report 2023 | 2025-12-19 | annual |
| Health Deficiencies | 2026-07-29 | monthly |
| PBJ Daily Nurse Staffing Q1 2026 | 2026-07-29 | quarterly |
| Penalties | 2026-07-29 | monthly |
| Provider Information | 2026-07-29 | monthly |
| Medicare Claims Quality Measures | 2026-07-29 | quarterly |
| MDS Quality Measures | 2026-07-29 | quarterly |
| Ownership | 2026-07-29 | quarterly |
| SNF CHOW Q2 2026 | 2026-07-27 | quarterly |
| Special Focus Facility list + candidate list via Provider Information Special Focus Status field | 2026-07-29 | monthly |
| Survey Summary | 2026-07-29 | monthly |
Data source: CMS, releases as dated above.
methods and corrections
Percentiles are computed from CMS fields in the same source snapshot. Repeat citations are a self-join on CCN and F-tag across consecutive survey cycles. Chain grouping uses CMS chain fields and CMS ownership rows, biased to low confidence when uncertain. Ownership information is self-reported to CMS.
Not connected with or endorsed by the United States government or the federal Medicare program.
Not connected with or endorsed by the United States government or the federal Medicare program.
This form prepares a copy-ready correction request. Final intake, review, and page changes remain part of the approved human correction/removal process.
method questions
Where does this data come from? Data source: CMS public datasets, with release dates listed above.
How can a facility operator request a correction? Use this form to request a correction or removal.
What disclosures apply to this facility page?
required disclosures, verbatim
Not connected with or endorsed by the United States government or the federal Medicare program · Data source: CMS, with release dates · Ownership information is self-reported to CMS · Request a correction · Nothing here is medical, legal or financial advice