Lucas County nursing home profile
ARBORS AT SYLVANIA
CMS public datasets and CMS inspection records. Measurements are attributed to source files. Nothing here is medical, legal or financial advice.
Where these numbers come from, and what they cannot tell you
Public CMS nursing home and provider datasets, CMS inspection records, and provider-family source captures. These are historical measurements and official-source excerpts, not medical advice, not quality recommendations, not proof of plan network status, and not a check on what any Medicare plan covers. Resting Sycamore is not Medicare.gov and is not endorsed by any government agency.
What does CMS report about ARBORS AT SYLVANIA at a glance?
The basics, current CMS ratings, and attributed flags in one place.
identity
ARBORS AT SYLVANIA
7120 PORT SYLVANIA DRIVE, TOLEDO, OH 43617 · 4198412200
77 certified beds · For profit - Corporation · Medicare and Medicaid certified
77 certified beds · For profit - Corporation · Medicare and Medicaid certified
CMS star ratings with state percentile
tick = OH median. Ratings are assigned by CMS.
signal chips
Abuse indicator NoSpecial Focus Facility NoSFF candidate list NoDays with no RN on site 0%Nursing turnover 47.4% vs OH 48.7%Fines, 3 yr $0trajectory and survey clock
8 QUARTER TREND
Not enough history in available CMS data snapshotCurrent CMS overall rating: 3
LAST INSPECTED
2025-04-172025-04-17. 468 days before the CMS release date.
Attribution. Adverse signals on this page are CMS-attributed measurements from public source snapshots, not Resting Sycamore conclusions.
What stands out in the CMS data for ARBORS AT SYLVANIA?
A short, field-derived read of the measures surfaced on this page.
Quick read
ARBORS AT SYLVANIA is a 77 bed For profit - Corporation nursing facility in TOLEDO, OH. CMS recorded no fines and no payment denials for this facility in the last three years. Weekend staffing ran about 18.1% below weekday staffing. 3 deficiencies cited at the 2025-04-17 inspection had also been cited at the previous inspection, which indicates the corrections did not hold. This facility is one of 16 operated by the same owner group. Those facilities average 2.6 out of 5 stars overall. If you are considering this facility, the tour questions below were selected from these specific findings.
How does staffing look in the CMS payroll data?
Daily payroll data supports the staffing, weekend and temporary-staff measurements.
care minutes per resident per day, by role
Case-mix adjusted CMS values. Raw total nursing HPRD: 3.86.
weekend gap, derived from PBJ daily rows
Mon
4.06
Tue
4.13
Wed
4.15
Thu
4.09
Fri
3.92
Sat
3.37
Sun
3.3
Weekday 4.07 hrs · Weekend 3.33 hrs · 18.1% lower on weekends
stability and coverage
| Measure | Here | OH |
|---|---|---|
| Total nursing turnover | 47.4% | 48.7% |
| RN turnover | 16.7% | not benchmarked |
| Administrators departed, 12 mo | 0 | not benchmarked |
| Hours from temporary staff | 0% | 4.6% |
| Days with no RN on site | 0% | not benchmarked |
state staffing standard
OH standard shown for context: 2.5 direct-care HPRD · Ohio nursing home staffing standard, 2.5 direct-care HPRD, as referenced in the RSA facility standards baseline. CMS total nursing HPRD and the state direct-care standard are not identical calculations.
What did recent inspections cite, and is official narrative available?
CMS Health Deficiencies rows stay the citation spine. CMS Form 2567 inspection content is shown for this facility's cited F-tags and survey dates.
CMS scope and severity
Isolated
Pattern
Widespread
Immediate jeopardy
J
K
L
Actual harm
G
H
I
No harm, potential
D 9
E 1
F
Minimal harm
A
B
C
Shaded cells were cited in the latest survey cycle. Down and right is more serious.
Deficiency trend
Health deficiencies by cycle: 10, then 11, then 11. Latest survey date: 2025-04-17.
Repeat citations
| Tag | Plain English | Previous | Latest | Sev |
|---|---|---|---|---|
| F0689 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. | prior cycle | latest cycle | D |
| F0695 | Provide safe and appropriate respiratory care for a resident when needed. | prior cycle | latest cycle | D |
| F0760 | Ensure that residents are free from significant medication errors. | prior cycle | latest cycle | D |
CMS data shows 3 repeat deficiency tags between the latest two cycles.
Recent citations
| Date | Tag | Category | Sev | Found how | Corrected |
|---|---|---|---|---|---|
| 2025-04-17 | F0558 | Resident Rights Deficiencies | D | complaint | 2025-05-13 |
| 2025-04-17 | F0684 | Quality of Life and Care Deficiencies | D | standard | 2025-05-13 |
| 2025-04-17 | F0688 | Quality of Life and Care Deficiencies | D | standard | 2025-05-13 |
| 2025-04-17 | F0689 | Quality of Life and Care Deficiencies | D | standard | 2025-05-13 |
| 2025-04-17 | F0690 | Quality of Life and Care Deficiencies | D | complaint | 2025-05-13 |
| 2025-04-17 | F0695 | Quality of Life and Care Deficiencies | D | standard | 2025-05-13 |
| 2025-04-17 | F0697 | Quality of Life and Care Deficiencies | D | complaint | 2025-05-13 |
| 2025-04-17 | F0880 | Infection Control Deficiencies | E | standard | 2025-05-13 |
| 2025-04-17 | F0921 | Environmental Deficiencies | D | standard | 2025-05-13 |
Official CMS inspection narrative
F0558 · 2025-04-17 · severity D
Official inspection narrative not available for this citation.
F0684 · 2025-04-17 · severity D
Official inspection narrative not available for this citation.
F0688 · 2025-04-17 · severity D
Official inspection narrative not available for this citation.
F0689 · 2025-04-17 · severity D
Official inspection narrative not available for this citation.
F0690 · 2025-04-17 · severity D
Official inspection narrative not available for this citation.
F0695 · 2025-04-17 · severity D
Official inspection narrative not available for this citation.
F0697 · 2025-04-17 · severity D
Official inspection narrative not available for this citation.
F0880 · 2025-04-17 · severity E
Official inspection narrative not available for this citation.
F0921 · 2025-04-17 · severity D
Official inspection narrative not available for this citation.
CMS Form 2567 inspection report text
This section preserves official CMS inspection text matched to this facility from the current provider page source.
Inspection Report: 2025-04-17 This report is the official CMS Statement of Deficiencies (Form 2567) filed after the most recent health inspection. Each 12 is a federal standard the facility failed to meet. Read the full inspection report Survey: 2025-12-18 | Tag F0760 | Pharmacy Service Deficiencies | Severity: D Ensure that residents are free from significant medication errors. --- Survey: 2025-06-11 | Tag F0692 | Quality of Life and Care Deficiencies | Severity: D Provide enough food/fluids to maintain a resident's health. --- Survey: 2025-06-11 | Tag F0760 | Pharmacy Service Deficiencies | Severity: D Ensure that residents are free from significant medication errors. --- Survey: 2025-04-17 | Tag F0684 | Quality of Life and Care Deficiencies | Severity: D Provide appropriate treatment and care according to orders, resident’s preferences and goals. --- Survey: 2025-04-17 | Tag F0688 | Quality of Life and Care Deficiencies | Severity: D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. --- Survey: 2025-04-17 | Tag F0689 | Quality of Life and Care Deficiencies | Severity: D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. --- Survey: 2025-04-17 | Tag F0695 | Quality of Life and Care Deficiencies | Severity: D Provide safe and appropriate respiratory care for a resident when needed. --- Survey: 2025-04-17 | Tag F0880 | Infection Control Deficiencies | Severity: E Provide and implement an infection prevention and control program. --- Survey: 2025-04-17 | Tag F0921 | Environmental Deficiencies | Severity: D Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. --- Survey: 2025-04-17 | Tag F0558 | Resident Rights Deficiencies | Severity: D Reasonably accommodate the needs and preferences of each resident. --- Survey: 2025-04-17 | Tag F0690 | Quality of Life and Care Deficiencies | Severity: D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. --- Survey: 2025-04-17 | Tag F0697 | Quality of Life and Care Deficiencies | Severity: D Provide safe, appropriate pain management for a resident who requires such services. --- Survey: 2024-03-07 | Tag F0609 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Severity: D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. --- Survey: 2024-03-07 | Tag F0610 | Freedom from Abuse, Neglect, and Exploitation Deficiencies | Severity: D Respond appropriately to all alleged violations. --- Survey: 2024-03-07 | Tag F0684 | Quality of Life and Care Deficiencies | Severity: D Provide appropriate treatment and care according to orders, resident’s preferences and goals. --- Survey: 2022-12-22 | Tag F0645 | Resident Assessment and Care Planning Deficiencies | Severity: D PASARR screening for Mental disorders or Intellectual Disabilities --- Survey: 2022-12-22 | Tag F0677 | Quality of Life and Care Deficiencies | Severity: D Provide care and assistance to perform activities of daily living for any resident who is unable. --- Survey: 2022-12-22 | Tag F0689 | Quality of Life and Care Deficiencies | Severity: D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. --- Survey: 2022-12-22 | Tag F0692 | Quality of Life and Care Deficiencies | Severity: D Provide enough food/fluids to maintain a resident's health. --- Survey: 2022-12-22 | Tag F0695 | Quality of Life and Care Deficiencies | Severity: D Provide safe and appropriate respiratory care for a resident when needed. --- Survey: 2022-12-22 | Tag F0759 | Pharmacy Service Deficiencies | Severity: D Ensure medication error rates are not 5 percent or greater. --- Survey: 2022-12-22 | Tag F0760 | Pharmacy Service Deficiencies | Severity: D Ensure that residents are free from significant medication errors. --- Survey: 2022-12-22 | Tag F0805 | Nutrition and Dietary Deficiencies | Severity: E Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. --- Survey: 2022-12-22 | Tag F0926 | Environmental Deficiencies | Severity: D Have policies on smoking. --- Survey: 2023-12-22 | Tag F0689 | Quality of Life and Care Deficiencies | Severity: D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. --- Survey: 2023-08-25 | Tag F0690 | Quality of Life and Care Deficiencies | Severity: D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. --- Survey: 2023-08-25 | Tag F0842 | Resident Assessment and Care Planning Deficiencies | Severity: D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. --- Survey: 2020-02-27 | Tag F0585 | Resident Rights Deficiencies | Severity: E Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. --- Survey: 2020-02-27 | Tag F0689 | Quality of Life and Care Deficiencies | Severity: D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. --- Survey: 2020-02-27 | Tag F0761 | Pharmacy Service Deficiencies | Severity: E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. --- Survey: 2020-02-27 | Tag F0772 | Administration Deficiencies | Severity: D Have an agreement with an approved laboratory to obtain services, if on-site laboratory services aren't provided. --- Survey: 2020-02-27 | Tag F0880 | Infection Control Deficiencies | Severity: D Provide and implement an infection prevention and control program. Source: U.S. Centers for Medicare & Medicaid Services. Data reflects the most recent available inspection.
Source rule. Official inspection text is quoted verbatim only when an official CMS Form 2567 source matches the CMS citation row. Citations without a matching official narrative remain labeled as not available.
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Who does CMS report as owning or operating this facility?
Ownership data is shown as CMS-reported structure. Low-confidence chain claims are suppressed.
chain rollup, CMS-corroborated
This facility is one of 16 nursing homes in the CMS chain field for ARBORS AT OHIO.
CHAIN AVG STARS
2.6CHAIN AVG TURNOVER
47.9%CHAIN FINES
$607,852BELOW 3 STARS
10ownership structure
| Owner | Type | Role | % | Since |
|---|---|---|---|---|
| ARK OPCO GROUP, LLC | organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | 100% | not reported |
| B&Y HEALTHCARE S CORP | organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not reported | — |
| B&Y TRUST | organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not reported | — |
| CODY HEALTHCARE S CORP | organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not reported | — |
| CRAIG FLASHNER 2007 TRUST | organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | not reported | — |
| NORCROSS, ROBERT | individual | CONTRACTED MANAGING EMPLOYEE | not reported | — |
| ROGERS, STACEY | individual | CONTRACTED MANAGING EMPLOYEE | not reported | — |
| NORCROSS, ROBERT | individual | CORPORATE DIRECTOR | not reported | — |
| FLASHNER, CRAIG | individual | CORPORATE OFFICER | not reported | — |
| NORCROSS, ROBERT | individual | CORPORATE OFFICER | not reported | — |
Ownership change on record: none reported. Correlation claims are not made.
sibling facilities, internal linking
| Other homes, same owner | State | Stars | Turnover | Fines 3 yr |
|---|---|---|---|---|
| No same-chain sibling pages are inside the current verified facility page set. | ||||
Ownership information is self-reported to CMS. Entity-resolution confidence for this page: high. No chain averages are emitted at low confidence.
What questions should you bring on a facility tour?
Use these as practical questions for a facility tour or follow-up call.
selected from this building's own data
| Because the data shows | Ask them |
|---|---|
| 3 deficiencies were cited at two or more inspections in a row | “What specifically changed after the last inspection, and may I see the plan of correction?” |
| Weekend staffing runs 18.1% below weekday staffing | “Who is on the floor on a Saturday night, and how many residents does each aide cover then?” |
| This facility is one of 16 run by the same owner group | “Who makes staffing and budget decisions for this building, the administrator here or the corporate office?” |
| Always worth asking on a facility tour | “How many residents is one aide responsible for on days, evenings and nights?” |
| Always worth asking on a facility tour | “What are your visiting hours, and may I visit unannounced?” |
| Always worth asking on a facility tour | “How often is the care plan reviewed, and how am I included in it?” |
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Which nearby facilities are reasonable alternatives to compare?
This facility stays first, followed by nearby facilities in the current verified provider page set.
sortable, this facility pinned row 1
| Facility | Miles | Stars | RN min | Turnover | Went home | Readmit | Fines 3yr |
|---|---|---|---|---|---|---|---|
| ARBORS AT SYLVANIA (this one) | 0 | 3 | 32 | 47.4% | Not reported | — | $0 |
| FRANCISCAN CARE CTR SYLVANIA | 1.9 | 2 | 28 | 79.6% | Not reported | — | $337,580 |
| OTTERBEIN SUNSET HOUSE | 3.9 | 3 | 64 | 64.3% | Not reported | — | $0 |
| CONTINUING HEALTHCARE OF TOLEDO | 4.6 | 1 | 26 | 36.1% | Not reported | — | $21,598 |
| DIVINE REHABILITATION AND NURSING AT TOLEDO | 4.8 | not reported | 3 | 70.5% | Not reported | — | $72,324 |
| OHIO LIVING SWAN CREEK | 5 | 3 | 49 | 45.7% | Not reported | — | $34,873 |
| ADVANCED HEALTHCARE CENTER | 7.1 | 4 | 24 | 45.1% | Not reported | — | $0 |
Where did this provider data come from, and how can it be corrected?
every dataset, dated
| Dataset | Released | Cadence |
|---|---|---|
| Nursing Home Chain Performance Measures Jun 2026 | 2026-07-15 | periodic |
| Fire Safety Deficiencies | 2026-07-29 | monthly |
| SNF Cost Report 2023 | 2025-12-19 | annual |
| Health Deficiencies | 2026-07-29 | monthly |
| PBJ Daily Nurse Staffing Q1 2026 | 2026-07-29 | quarterly |
| Penalties | 2026-07-29 | monthly |
| Provider Information | 2026-07-29 | monthly |
| Medicare Claims Quality Measures | 2026-07-29 | quarterly |
| MDS Quality Measures | 2026-07-29 | quarterly |
| Ownership | 2026-07-29 | quarterly |
| SNF CHOW Q2 2026 | 2026-07-27 | quarterly |
| Special Focus Facility list + candidate list via Provider Information Special Focus Status field | 2026-07-29 | monthly |
| Survey Summary | 2026-07-29 | monthly |
Data source: CMS, releases as dated above.
methods and corrections
Percentiles are computed from CMS fields in the same source snapshot. Repeat citations are a self-join on CCN and F-tag across consecutive survey cycles. Chain grouping uses CMS chain fields and CMS ownership rows, biased to low confidence when uncertain. Ownership information is self-reported to CMS.
Not connected with or endorsed by the United States government or the federal Medicare program.
Not connected with or endorsed by the United States government or the federal Medicare program.
This form prepares a copy-ready correction request. Final intake, review, and page changes remain part of the approved human correction/removal process.
method questions
Where does this data come from? Data source: CMS public datasets, with release dates listed above.
How can a facility operator request a correction? Use this form to request a correction or removal.
What disclosures apply to this facility page?
required disclosures, verbatim
Not connected with or endorsed by the United States government or the federal Medicare program · Data source: CMS, with release dates · Ownership information is self-reported to CMS · Request a correction · Nothing here is medical, legal or financial advice